TripTrizz LogoTripTrizz

Privacy Policy

Last Updated: 2025-07-17

1. Introduction

TripTrizz ("we," "our," or "us") respects your privacy and is committed to protecting your personal data in accordance with the applicable laws in India. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our social media services.

2. Definitions

  • Data Principal: You, the individual whose personal data is collected.
  • Data Fiduciary: TripTrizz, the entity responsible for processing your data.
  • Personal Data: Any data about an individual who is identifiable by or in relation to such data.
  • Processing: Any operation performed on personal data, such as collection, storage, use, or sharing.

3. What Personal Data We Collect

We may collect the following categories of personal data:

a. Identity & Contact Information

  • Full name, email address, phone number, date of birth, gender, among any other information identifiable as personal information.

b. User-Generated Content

  • Profile photos, posts, comments, messages, shared media, including any other content generated or shared while using our TripTrizz platform.

c. Technical & Device Data

  • IP address, device ID, browser type, operating system, location data (with your consent).

d. Cookies and Tracking Data

  • Session identifiers, preferences, usage statistics.
  • See Cookies Policy below for more information.

4. Purpose of Processing

Your data is processed for the following purposes:

  • To register and manage your account.
  • To enable interaction with other users.
  • To improve user experience and TripTrizz platform features.
  • To enforce community standards and prevent abuse.
  • To comply with legal obligations under Indian laws.

We will only process your data for purposes that are lawful, specific, and limited to necessity as required under the Indian laws.

5. Legal Basis for Processing

We process your data based on one or more of the following legal bases:

  • Your consent.
  • To comply with a legal obligation.
  • For legitimate business interests (e.g., security, fraud prevention).

6. Cookies Policy

We use cookies and similar technologies to:

  • Remember your login session.
  • Understand user behaviour to improve our services.
  • Personalize content and features.

You can manage cookie preferences in your browser settings. Disabling essential cookies may affect the functionality of the website.

7. Data Retention Policy

We retain your personal data only as long as:

  • You maintain an active account.
  • Necessary to provide services or resolve disputes.
  • Required to comply with legal obligations.

9. Data Security

We implement industry-standard security protocols, including:

  • Encryption of sensitive data.
  • Firewalls and access controls.
  • Regular audits and monitoring.

Despite best efforts, no system is 100% secure. We are not liable for breaches beyond our reasonable control.

10. Children’s Privacy

Our services are not intended for children under 16. If you are between 16 and 18, you must use the platform under parental or guardian supervision.

We do not knowingly collect personal data from minors without lawful consent.

11. Data Sharing and Transfers

We may share your data:

  • With third-party processors (e.g., hosting, analytics, content delivery).
  • With law enforcement or regulators, if legally mandated or required.
  • With business partners under strict data processing agreements.
  • In case of merger, acquisition, or restructuring.

We do not intend to sell your data.

12. Cross-Border Data Transfers

If we transfer your data outside India (e.g., for cloud storage), we ensure:

  • Adequate protection as per rules and guidelines under the Indian laws.
  • Binding agreements with processors.
  • Your rights are preserved.
  • Compliance with the necessary and required legal obligations, as per the rules and regulations of that country.

13. Grievance Redressal Mechanism

If you have any concerns or complaints regarding our data handling practices, please contact:

Email: support@triptrizz.com

We will respond within 7-10 business days.

14. Updates to This Policy

We may modify this policy from time to time. Significant changes will be notified via email or platform notification. Continued use after updates implies acceptance.